Communicate

Team inbox, sending and receiving messages, SMS

Amanda avatar Marsha Doucette avatar
16 articles in this collection
Written by Amanda and Marsha Doucette

Automated admin notifications

Receive an instant email or daily, weekly digest when volunteers join the community, sign up for opportunities, or cancel.
Amanda avatar
Written by Amanda
Updated over a week ago

Adding special formatting to emails

How can I bold font in an email or mail merge a name?
Amanda avatar
Written by Amanda
Updated over a week ago

Why we require opt-in information

Learn why opt-in is an important step when communicating with volunteers.
Amanda avatar
Written by Amanda
Updated over a week ago

What to do if someone hasn’t opted in

How do I opt-in a contact to message them?
Amanda avatar
Written by Amanda
Updated over a week ago

Understanding your email limits

Marsha Doucette avatar
Written by Marsha Doucette
Updated over a week ago

Sending messages in the profile card

Send a message to a volunteer from their profile card.
Amanda avatar
Written by Amanda
Updated over a week ago

Sending messages in Community

How to send SMS or email messages from the directory.
Amanda avatar
Written by Amanda
Updated over a week ago

Changing Settings for Admin Email Notifications

Amanda avatar
Written by Amanda
Updated over a week ago

Sending general event messages

How to send messages to your event volunteers and applicants.
Marsha Doucette avatar
Written by Marsha Doucette
Updated over a week ago

Saved Templates for Messaging

Amanda avatar
Written by Amanda
Updated over a week ago

Introduction to Timecounts messaging and the Team Inbox

Amanda avatar
Written by Amanda
Updated over a week ago

Auto-confirmations and Reminders

How to send email notifications of shift changes and reminders to volunteers.
Marsha Doucette avatar
Written by Marsha Doucette
Updated over a week ago

Introduction to Event Messaging

Amanda avatar
Written by Amanda
Updated over a week ago

Sending SMS with Timecounts

How to send text messages
Amanda avatar
Written by Amanda
Updated over a week ago

Setting your Auto Welcome Message

Customize your welcome message for new members to your organization
Amanda avatar
Written by Amanda
Updated over a week ago

How to add & Top-Up SMS (Text Message) Bundles

How to add text messaging bundles to your organization's account
Marsha Doucette avatar
Written by Marsha Doucette
Updated over a week ago