Is one of your volunteers a member of a band? Is the woman who worked coat check for a fundraising event last year a lawyer? Do you have a student volunteer who is amazing at graphic design?
Timecounts lets the diverse skills and attributes of your community shine, so you know who to turn to the next time you need musicians for an event, or help with your website.
In addition to technical, creative, professional, and practical skills, the Timecounts skills library also contains many popular attributes, such as 'people person' or 'tech savvy'. We know that this kind of knowledge makes a big difference when assigning roles and tasks.
How are Skills used in Timecounts?
Unlike Tags, which are specific to your Organization, Skills are taken from a global library in Timecounts. As skills are transferable, it's important to maintain consistency and a searchable library of skills makes this easier. We want to be able to recognize volunteers when they continue to use the same skills across different organizations. It's also helpful when you don't have to start from scratch, as not everyone knows what skills to use. If you have searched but can't find the Skills you need, we can certainly review and add those skills for you. Just send us an in-app message or email firstname.lastname@example.org
Adding Skills to a Profile Card
You can find a volunteer's skills in the profile card. Skills appear if a contact has filled out a form you've created with a skills field in it. Contacts check off in a form that they have one or more skills that you've specified, and once you accept their form submission, their skills automatically appear in their profile card.
Adding Skills to a Form
If you wish to list skills on a form and have volunteers select which ones best fit, you can use the Skills widget in the Form Builder. Go to the Collect tab in the navigation and open up the form you wish to edit. On the left hand side, you will see a form field for Skills. Select it and drag it onto your form.
To edit the skills form widget, click on it and it will open up to an edit view. You can start to search for the skills you need. We do not currently have a way to reorder skills, so be mindful of how you add them as this is how they will be viewed on the form.
Once someone completes the form and submits it, the Skills they selected will now appear in their profile card as Unvalidated.
Validated vs Unvalidated Skills
We all know that saying you have certain skills and attributes are very different from actually possessing these skills. In Timecounts, we consider skills that have been associated with volunteer time as Validated since they require approval in the Track tab.
Skills are also added to a volunteer's profile card if they are credited time for an Event Role that has skills attached to it.
Event Roles with Skills
When you create a Role for an Event, you will be asked to include associated skills and attributes. This makes it very easy to Track and validate these skills when scheduling. You can create a new Role from within an Event schedule - or the easiest way is to go to the Recruit tab in the navigation and click on Event Roles. This is where all of the template Event Roles are listed.
Filtering People with Skills
Looking for a volunteer with a specific skill? No problem. Go to the Community view and click on the Filter button in the toolbar. Select Has Skill or Doesn't Have Skill and it will filter the people accordingly.
You can also open up the Profile card and it will show if that person has the skill or not. Validated skills have a checkmark next to them.
How Do I Add More Skills?
If you don't see Skills you need, contact us using the In-app chat and we'll review and add those skills for you. Unlike tags which are specific to your Organization, Skills are from a Global Library in Timecounts. The reason is because skills are transferable and we want to be able to recognize volunteers when they continue to use the same skills across different organizations. Often times people don't know what skills to use, so a searchable library makes it easy and keeps things consistent.